Customer service
CONTACT US
Questions?
Find answers in our FAQ.
We've covered everything you need to know.
Write to us at: eye-cshop.online@gmail.com
or fill out the contact form:
सबसे ज्यादा बिकने वाले
FAQ
01
Found the pieces you love but not sure about your size?
Most of our products have their own size guide in the description — check it out to find your perfect fit!
03
Has my order been shipped yet?
Create your Eye-C account to stay fully updated on your order!
Whether you're a member or not, you'll receive a confirmation email as soon as your order is placed.
05
My order isn’t complete
No stress! we’ve got you covered.
Sometimes, items ship separately depending on stock. Check your confirmation email or tracking info first to see if another package is on the way.
If not, just reach out to us via our contact form or by email, our team will handle it for you, fast!
Eye-C, we make sure you get everything you ordered, just the way it should be.
07
How can I pay?
We’ve got you covered with multiple payment options!
You can securely pay using a credit card (Visa, Mastercard, Amex), PayPal, or alternative methods like Apple Pay, Wix, or Google Pay — whatever works best for you.
Rest easy knowing all payments are protected with secure encryption for a smooth checkout experience.
09
Is it safe to shop online?
Absolutely! shopping with Eye-C is 100% secure.
We use SSL encryption to protect all your personal and payment details. Plus, we partner with trusted payment platforms to guarantee safe transactions.
Your trust means everything to us, so we do everything we can to make sure your online shopping experience is smooth, easy, and secure.
02
Can you give me more information about my clothing item?
Of course! If you'd like more details about an Eye-C piece, feel free to check the product page directly on our website — you'll find information about the fit, materials, available sizes, and care instructions.
And if you still have questions, our team is ready to help you by message or email. We're here to make sure you find the perfect piece with total confidence.
04
Can I track my order?
Absolutely! You'll find a tracking number in your order confirmation email — just use it to follow your package every step of the way!
06
Got the wrong items?
Our bad, and we’re truly sorry! Eye-C, we take this seriously. Send us your order number and a photo of what you received, and our team will sort it out fast.
We’ll ship the right pieces or find a solution that makes you happy, your satisfaction comes first.
08
Got a promo code?
Great! we love giving you special deals!
When you check out, just enter your code in the promo field before you complete your order. The discount will apply automatically if it’s valid.
If you have any trouble, no worries, contact us, and we’ll make sure you get your discount, no hassle.
At Eye-C, we care about every detail, especially when it means saving you some cash.
10
Shipping - What’s the cost and how long will it take?
Shipping costs depend on the delivery speed you choose, and the time frame will match that option.
Typically, orders arrive within 4 to 14 business days.